Returns & Withdrawal
Different rules apply to products made especially for you than to standard products.
Provisional text. This page is a working draft. The definitive legal wording will be reviewed before launch based on applicable European and Belgian law.
Personalized products
Products with a name on them are made to order. As a result, the usual right of withdrawal may be limited. The exact wording will be finalized based on European and Belgian consumer law before we go online.
Damaged or misprinted
Is there something wrong with the print, quality or spelling on our end? Let us know and we'll make it again.
How to report it
Send us a message with your order number and, if possible, a photo.
Questions about this? Get in touch.